Need help with your printer? Find answers to the most common setup and troubleshooting questions below.
Most printers have a built-in wireless setup option. Go to the printer's settings menu, select Wi-Fi setup, and choose your network. Enter your Wi-Fi password and follow the prompts. Need help? We can guide you step-by-step.
This usually happens when your printer loses connection to your device or network. Restarting the printer and ensuring it's connected to the same Wi-Fi as your computer can fix it. If not, we’re here to troubleshoot it for you.
Yes! We provide secure remote assistance for most printer issues, including driver installation, setup, and troubleshooting. It's fast, safe, and effective—no need to wait for a technician visit.
You can install or update drivers from the manufacturer’s website or use your operating system’s built-in update tool. We can help you identify the correct driver and install it properly on your system.
Yes, once your printer is connected to a Wi-Fi network, you can add it to multiple laptops, desktops, and mobile devices. We can help you configure it properly across all platforms.
This can be caused by print queue errors, incorrect default printer settings, or outdated drivers. We’ll run a full check and get your printer back to working in just a few steps.